Refund & Return

At CynBell, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your purchase, please review our refund policy below.

1. Eligibility for Returns You may return most items purchased from CynBell within 30 days of receipt. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.

2. Non-Returnable Items Certain items are non-returnable, including gift cards, personalized products, and items marked as final sale. Please review the product description for any specific return restrictions.

3. Return Process To initiate a return, please contact us at [email protected] with your order number and reason for the return. We will provide you with a return authorization and instructions on how to return your item.

4. Refunds Once we receive and inspect your returned item, we will process your refund to the original payment method. Please note that it may take several business days for the refund to appear in your account.

5. Shipping Costs Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to our error.

6. Exchanges If you need to exchange an item, please follow the same return process and place a new order for the replacement item.

7. Contact Information For any questions regarding our refund policy, please contact us at [email protected]